What Matters

What Matters

Several years ago, I met Kathy Wiseman. I was in the midst of a training program that I was conducting for business leaders and their families. The program was holistic in looking at all phases of a business owner’s life. The participants were concerned about the...
Ladder of Inference

Ladder of Inference

ARE ASSUMPTIONS DESTROYING YOUR BUSINESS RELATIONSHIPS? Picture this: John has just finished explaining to his team the rollout plan for the new product line in great detail. As he looks around the room, he sees Jack and Ben look disturbed while the rest of the team...